Cognitive AI Will Help Leverage Events and Decisions Encountered
by Jim Sinur
The amount of data and information flying our way is almost too much to absorb, much less to optimize the understanding of that data and make great decisions leveraging it. The world coming our way will only be more complex and faster, so how can organizations — and the people that run these organizations — survive and thrive?
Cognitive AI is here to help provide better explanations, assist with more predictions, and optimize events or decisions. AI will help grokking all that data coming your way by helping you understand, classify, and decide using it.
1. AI Helps Understand Data
AI will be of great assistance to understand data, unstructured information, speech, images, and video. Certain kinds of AI can help accelerate the understanding of each of these sources alone — but AI can also understand complex combinations of different kinds of information in multiple contexts. Once trained, AI can have a base that can be built on through experience like human learning. Having digital assistants will take on new meaning as AI helps you in understanding these multiple streams and in finding important and emerging conditions.
2. AI Helps Classify Data
Not only can AI help understand the data that is there, it can know what you are interested in, based on your past interest, behavior, and selections. Even if you are not interested, AI can store the data/information in multiple ontology types for further understanding and classification. Patterns of interest, both planned and emerging, can be noted, stored, and expedited for attention, decisions, and a bevy of alternative actions.
3. AI Helps Decide
Not only can AI help understand and classify data, it can predict and project from data, giving decision makers additional alternatives to consider. In hyper-speed situations AI can make decisions equal to, or superior to, individuals. If there is time to collaborate with AI and other humans in critical situations, that is probably better; however there may be a time and place where AI can do better on its own. There will be an emerging set of experiences with AI over time to decide who decides. Imagine AI assisting in the kinds and sequences of analysis that would be best, no matter who decides it.
We are drowning in large amounts data and information, and time for decisions and actions are reducing. We will have to embrace Cognitive AI just to survive. Those organizations that learn how to leverage AI with data and information will be able to differentiate and distance themselves from their competitors.
|standard citation for this article:
|Jim Sinur, "Cognitive AI Will Help Leverage Events and Decisions Encountered," Business Rules
Journal, Vol. 18, No. 3
Jim Sinur is an independent thought leader in applying business process management (BPM) to innovative and intelligent business operations (IBO). His research and areas of personal experience focus on business process innovation, business modeling, business process management technology (iBPMS), process collaboration for knowledge workers, process intelligence/optimization, business policy/rule management (BRMS), and leveraging business applications in processes.
When with Gartner, Jim was critical in creating the first Hype Cycle and Maturity Model, which have become a hallmark of Gartner analysis, along with the Magic Quadrant. He has vertical industry experience on the investment and operational sides of the insurance and financial services. Jim has long been active in the rules, data, and computing communities, helping shape direction based on practical experience.