From Strategy to Execution

Organisations exist to deliver value to customers and other stakeholders — that's strategy.

They do this via a series of coordinated activities across a number of functions of the organisation — that's a process.

It is sensible to optimise these processes so they satisfy the requirements of customers and other stakeholders — that's process improvement.

A coordinated view of performance of all processes by which an organisation delivers value, optimises performance — that's process management.