'Rules of Record' ~ Why 'System of Record' Isn't Enough

Ronald G.  Ross
Ronald G. Ross Co-Founder & Principal, Business Rule Solutions, LLC , Executive Editor, Business Rules Journal , and Co-Chair, Building Business Capability (BBC) Read Author Bio       || Read All Articles by Ronald G. Ross

Business computing today is characterized by a tangled web of interfaces and data movement from system to system, and from source to sink (e.g., data warehouse).  Knowing the official 'systems of record' is basic for resolving discrepancies and demonstrating compliance.  But that's merely a start.  What your business really needs today is to know the rules of record.  A focus on business rules, rule management, and enterprise decision management (EDM) makes that possible.  This column explains.

First a little background.  If every piece of data in the organization had a single, clear home, identifying official versions would be easy.  But in today's world, operational data is extracted, merged, massaged, re-platformed, and reported many times over, often obscuring original sources.  Identifying a 'system of record' establishes which source is official for each element (or chunk) of data.  In other words, it gives you physical traceability back to source.[1]  That's a first and very basic step for compliance.

What physical traceability doesn't do is explain why that source may have a different value from the copy of the data you're actually seeing.  You might call that difference semantic drift (although that term probably dignifies what often is just plain sloppiness about the meaning and use of data).  Since you can't be sure what rules were applied to create the official version, you can't easily do a delta on what you're actually seeing.  In other words, you have no semantic traceability back to source.

From a compliance point of view, knowing the rules for source data is paramount.  Of course, if those rules never changed, you might be able to reconstruct them at an acceptable price when and as needed for compliance.  But today, change — at an ever faster pace — is the name of the game.  Add massive personalization and customization to the mix and you quickly reach an impossible threshold of complexity and expense.

The solution is simply never putting yourself in a position of having to reconstruct rules.  Rather, you want to manage rules in such way to keep them 'on the record' — i.e., to maintain rules of record for each operational business decision your company makes.

Impossible?  Not at all.  That's exactly what business rules, rule management, and EDM is all about.  There is proven technology to support it.[2]  All you need to do is change how you look at the problem.  True compliance lies in semantic, not just physical, traceability.  For that you need rules of record!

References

[1]  For additional background on 'system of record' see:

http://en.wikipedia.org/wiki/System_of_record

http://www.yourwindow.to/information-security/gl_systemofrecord.htm return to article

[2]  For example, Raden and Taylor write, "Logging rules as they execute to create a record of how a decision was made is a common requirement of decision services.  They can be managed like a typical logging requirement, except that using business rules makes it easier.  Using business rules also makes it possible to use the logged information in both customer-facing and regulatory conversations, because the rules are more user-friendly." James Taylor and Neil Raden, Smart (Enough) Systems:  How to Deliver Competitive Advantage by Automating Hidden Decisions, Prentice-Hall (June 2007), ISBN: 0132347962, p. 358. return to article

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Standard citation for this article:


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Ronald G. Ross , "'Rules of Record' ~ Why 'System of Record' Isn't Enough" Business Rules Journal Vol. 9, No. 1, (Jan. 2008)
URL: http://www.brcommunity.com/a2008/b385.html

About our Contributor:


Ronald  G. Ross
Ronald G. Ross Co-Founder & Principal, Business Rule Solutions, LLC , Executive Editor, Business Rules Journal , and Co-Chair, Building Business Capability (BBC)

Ronald G. Ross is Principal and Co-Founder of Business Rule Solutions, LLC, where he actively develops and applies the IPSpeak methodology including RuleSpeak®, DecisionSpeak and TableSpeak.

Ron is recognized internationally as the "father of business rules." He is the author of ten professional books including the groundbreaking first book on business rules The Business Rule Book in 1994. His newest are:


Ron serves as Executive Editor of BRCommunity.com and its flagship publication, Business Rules Journal. He is a sought-after speaker at conferences world-wide. More than 50,000 people have heard him speak; many more have attended his seminars and read his books.

Ron has served as Chair of the annual International Business Rules & Decisions Forum conference since 1997., now part of the Building Business Capability (BBC) conference where he serves as Co-Chair. He was a charter member of the Business Rules Group (BRG) in the 1980s, and an editor of its Business Motivation Model (BMM) standard and the Business Rules Manifesto. He is active in OMG standards development, with core involvement in SBVR.

Ron holds a BA from Rice University and an MS in information science from Illinois Institute of Technology. Find Ron's blog on http://www.brsolutions.com/category/blog/. For more information about Ron visit www.RonRoss.info. Tweets: @Ronald_G_Ross

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